Home ImprovementRemodelingCleaningGardeningLandscapingInterior DesignHome AppliancesPest ControlDecks & PatiosSwimming Pools & Hot TubsGaragesBasements

How to Change the Water Filter in a Samsung Twin-Door Refrigerator

Updated on April 14, 2016
The dreaded "dead filter" icon.
The dreaded "dead filter" icon.

Ah, the dreaded "dead filter" icon—a glaring red symbol disfiguring the elegant face of your Samsung refrigerator.

You could ignore it; it won't hurt the refrigerator. But who knows what could be swimming around inside that kludged filter?

Besides, the thing is like a chipped tooth; you just can't ignore it.

If you are like me, you might feel a little intimidated by the prospect of changing the filter.

Fear not. I'll show you how.

These directions are for the Samsung RS265TDRS specifically, so if you have another model, the details may differ a bit though some things, like the advisability of shutting off the water to the unit first, are universal.

How to Replace a Samsung Refrigerator Water Filter

 
• Have a replacement filter handy.
• Shut off the water source to your refrigerator, most likely under your kitchen sink.
• Locate the filter compartment in the bottom right-hand section of the door's interior. Remove the vegetable bin if necessary for access.
• To remove old filter, grasp the ridge on the outward surface. It should be vertical, or locked. Turn one-quarter turn counter-clockwise and pull out.
• Insert new filter and turn one-quarter turn clockwise to lock in place.
• Run water dispenser for at least 30 seconds to purge air and impurities.
• Reset the filter light by holding down the water selector switch for three seconds.
An OEM Samsung filter.
An OEM Samsung filter.

First, the replacement filter.

The filter location inside the refrigerator.
The filter location inside the refrigerator.
  • You are looking at the bottom of the right-hand (refrigerator) section of the unit, with the door open. The vegetable bin at the very bottom has been removed and you are looking at the top of the filter facing you on the lower right. That's where they hide the thing.

Find your water shut-off valve and shut the water off.
Find your water shut-off valve and shut the water off.
  • Remember to shut off the water. That blurry, blobby thing in the middle of the photo above is a shut-off valve. Look for yours. This one is under my kitchen sink, and that's a popular location. But look for likely candidates, turn them off, and check whether the water dispenser is still doing its thing. If not, you are clear for take-off.
  • If worse comes to worst, you can always turn the water off at the meter. This is easy but may require a special tool.

Removing the old filter and installing the new one is easy.
Removing the old filter and installing the new one is easy.
  • Removing the filter is—as the kids say—crazy simple. Just grasp the ridge on the outward surface. It should be vertical, which is the 'locked' position. Turn one-quarter turn counter-clockwise. (so the top moves to the left) and pull it out.
  • The instructions note that hard water may leave deposits that make the filter hard to turn or remove. The recommended remedy: Use more force. Really!
  • To install the new filter, simply reverse the steps.

Let the water run for 30 seconds to remove air and impurities.
Let the water run for 30 seconds to remove air and impurities.
  • Once you've installed the new filter (and replaced the vegetable bin), there's just one major step. Run the water dispenser for 30 seconds or more (the official video below says five minutes) to purge any air or impurities that may have gotten into the system. In my case, quite a lot of air got in there, spraying me with water when I first ran the dispenser. Better you than your dinner guest!
  • Note that your filter icon will still be red after you have finished, as shown in the photo above. To reset it, press and hold the water selector switch for three seconds.

Success!
Success!

Comments

    0 of 8192 characters used
    Post Comment

    • Doc Snow profile image
      Author

      Doc Snow 5 weeks ago from Atlanta metropolitan area, GA, USA

      Rose, did you catch that last little point?

      "Note that your filter icon will still be red after you have finished, as shown in the photo above. To reset it, press and hold the water selector switch for three seconds."

      If that doesn't do it, either the filter installed must be bad (unlikely but possible, I suppose), or there is a problem with the sensor, in which case you need a repairman.

    • Rose 5 weeks ago

      My red light not going off

    • CoachJenReid 2 months ago

      Thank you. Super helpful! Appreciate the post!

    • Doc Snow profile image
      Author

      Doc Snow 2 months ago from Atlanta metropolitan area, GA, USA

      Thanks for writing, gg, and sorry you're having troubles. I have heard of this before. The cure is basically force, according to the manufacturer. A previous commenter complained of a filter that was 'too slippery' to pull out, and I suggested trying vice grips, padded with a towel or rag--but I never heard back whether that worked or not.

      One thing in your comment gave me a bit of pause, though; you wrote "I can't pull the water filter out of the door." The problem being, that with this model the filter isn't in the door--as shown in photo #3, it's in the bottom right of the main compartment, where the bottom crisper drawer fits around it. Maybe you didn't mean literally 'the door of the fridge,' but the phrasing raised a doubt in my mind as to whether we are talking about the same model or not. If not, of course, there is no telling whether any of the rest of the stuff in this Hub (like the bit about the one-quarter counterclockwise turn) applies or not. So you may want to double-check the model number to make sure about that.

      Sorry for the delay in replying to your comment--I've been on the road for several days, and didn't see the notice. Good luck!

    • GG 2 months ago

      I can't pull the water filter out of the door. We turned off the water supply, we turned the filter a quarter turn counterclockwise, and tried to pull it out, but it will not budge. We've tried many, many times. I tell you, I'm disgusted with this refrigerator. We have an ongoing issue with the ice maker. It regularly crushes the ice into powdery chips instead of the cube option my wife and I set it for. (We're a cube family; no crushed ice for us.) At least 90% of the time I have to take out the entire ice compartment from the freezer and take out the cubes by hand. Anyway, has anyone else found the water filter impossible to remove? The thing will not budge at all.

    • Doc Snow profile image
      Author

      Doc Snow 3 months ago from Atlanta metropolitan area, GA, USA

      It's the the water flow--there's a flow sensor in the dispenser section.

    • Ross 3 months ago

      Hi dose any one know if the indicator light is activated by water flow or time Cheers

    • Doc Snow profile image
      Author

      Doc Snow 4 months ago from Atlanta metropolitan area, GA, USA

      Anna, sounds like you are the one who should be giving the advice here. What do you do to rinse the filter? And does the filter icon stay blue?

    • Anna 4 months ago

      My original water filter (Samsung DA-00020B) is working fine since 20 months now, no smell in water, I just take it out & rince it every three months. Nobody who drinks the water from my fridge believes it or taste any smell in water, but It's working great, any advice would be appreciated. Thanks!!

    • Doc Snow profile image
      Author

      Doc Snow 8 months ago from Atlanta metropolitan area, GA, USA

      Hi, Roxanne. I haven't had this experience. But I'd try wiping the filter off to see if I can remove whatever is making it slippery, then retry.

      Make sure you are clear on the direction to turn the filter: 1/4 turn counterclockwise (top moving left--"lefty, loosie" as they say.)

      If the wipe-down doesn't do it, I'd use a gripper such as slip-lock pliers or vice grips to improve my 'grab' on the filter. Probably best to pad the jaws with a dish towel or rag to help keep the filter from cracking, which will just make it even tougher to get out.

      The tool should help, both with the quarter turn to unlock, and then with the straight pull to remove.

      Good luck!

    • Roxanne 8 months ago

      the old filter is too slippery to pull out. ???

    • Doc Snow profile image
      Author

      Doc Snow 22 months ago from Atlanta metropolitan area, GA, USA

      Not much idea, I'm afraid. But logically, there has to be a blockage. And if, as you imply, it appeared right after you made the change, then chances are that it is something to do with the installation of the filter.

      (Actually, there is another possibility, too, which is that for some reason the valve operating the water dispenser isn't working.)

      But I'm not sure where either of those two ideas takes us in terms of troubleshooting. That's where in depth knowledge of the routing of the water through the unit, and of the various characteristics of the unit and its controls would be useful.

      Things to try:

      --Recheck the filter one more time. Sounds like there's not much chance that you missed something, but I'd recheck anyway.

      --If that's OK, you could disconnect the feed at the back of the unit to make sure that water is at least reaching that point. That would isolate the problem to the fridge itself.

      --Anything look iffy on the control panel? You could try resetting it. I doubt that's it, either, since I don't think it controls the water dispensing mechanism, but I don't know that for a fact.

      --Closely inspect the area where the filter seats. (You'll probably need a powerful light to do it.) Is there anything that looks broken, or any sign of an obstruction?

      After that, I'm pretty much out of ideas--other than calling a service pro.

    • John 22 months ago

      Thanks for the article an I like the joking in it. Always helps to have humor. I changed mine out as I have done once before and now no water comes out. I changed the filter back to the one that came out and still no water. Yes the water is on to the refrigerator also. Any other idea what may be wrong?

    • Doc Snow profile image
      Author

      Doc Snow 23 months ago from Atlanta metropolitan area, GA, USA

      Hmm. Have you tried putting the old filter back in place? If the water starts working again, you will know that there is something incorrect either with the new filter, or with its installation.

      And--did you remember to turn the shut-off valve back on after you finished replacing the filter? (I know, I know!--but it's something I know I could forget.)

    • Brandon 23 months ago

      Replaced but now water dose not work.

    • Doc Snow profile image
      Author

      Doc Snow 2 years ago from Atlanta metropolitan area, GA, USA

      Glad it helped, Ben. Thanks!

    • Ben 2 years ago

      Good article, helped me change mine out quickly and easily. Thanks for taking the time to post this.

    • Doc Snow profile image
      Author

      Doc Snow 2 years ago from Atlanta metropolitan area, GA, USA

      Noted.

    • you are 2 years ago

      soooooooooooooooo long winded

    • Doc Snow profile image
      Author

      Doc Snow 4 years ago from Atlanta metropolitan area, GA, USA

      So--what do you think? Got a better slant on this task? A correction maybe? Too jokey, perhaps?

      Let me know--and thanks for checking out this Hub!

    Click to Rate This Article