My Experience With an LG Dishwasher, Model LDF7811
Twenty years ago, I would have never considered buying a large appliance like a built-in dishwasher from a relatively new manufacturer. What about the track record? What about repairs? What if the company disappears? So, it took some changing on my part to give the green light to purchasing the LG LDF7811 dishwasher a few months ago.
It has proven to be such a great dishwasher: well designed, efficient, a very tall tub (12-inch plates can be put in both the upper and lower racks), and very quiet.
This is the first dishwasher that I have found that lets the consumer pick the force of the spraying water that cleans the dishes. There are options for a sanitary rinse and an extra rinse. We sometimes have many loads each day where there is a lot of cooking, and 10 people for dinner is not uncommon. So this is particularly convenient for us.
My Evaluation of the LG LDF7811 Dishwasher
We scrape our dishes quickly before loading them into the dishwasher, but we do not rinse them. We've had this policy through the lives of other dishwashers. For our vintage 1994 Maytag, it meant that I would often have to take the spray arms out of the machine and use either tweezers or some other device to get bits of stuck food from the orifices on the spray arms. Of course, the cleaning power of the machine is really hurt if too many of the jets are clogged, and no water is running through them.
The jets on the LG are larger, so little pieces have not gotten caught. I have not had to clean the spray arms of debris once. The self-cleaning filter works too. So there is no need to clean a filter—as is required on many Bosch dishwashers. (Though I'll note that I have friends who have Bosch dishwashers who seldom clean the filters as often as needed.)
Unlike most dishwashers that are covered with an exposed piece of sound insulation, the LGs have an outer shell that covers the insulation. This made for a tight fit width-wise (and required some sanding), but I suppose that it is also responsible for the low noise. Check the dimensions of your opening before you decide to go with this dishwasher.
Rack arrangement is dependent on the kinds of dishes and glassware the consumer puts into the machine. Our plates fit well, as do our glasses. The tines are movable in the bottom rack to leave a completely flat surface, but we have never used that feature.
Length of Cycles
The cycles are LONG—even the quick wash is an hour and a half! This is a result of the water efficiency, because the top and bottom racks are washed separately. I do wish there was an option for a faster cycle—even at the cost of using more water. (By the way, this is something common to newer dishwashers.)
LG LDF7811 Dishwasher Features
- XL Tall Tub cleans up to 16 place settings at once
- Design-A-Rack system allows for maximum loading flexibility
- Adjustable upper rack allows storage of 12" plates
- Folding and removable tines make instant room for larger items
- 3-1 cutlery baskets can be snapped together or separated for placement in either the upper or lower racks
- Stemware holder secures wine glasses, goblets, and champagne flutes but also doubles as a double decker rack for storage of smaller cups
Performance and Conservation:
- Premium LoDecibel Quiet Operation
- SenseClean washing system
- Six wash cycles with three spray arms
- Sanitary cycle
- Half-load cleaning
- Multi-level water direction
- Detergent and auto-rinse dispenser
- Slim direct drive motor
- Water heater
- Disposer/self-cleaning filter
- Delay start up to 12 hours
Style and Design:
- Semi-integrated electronic control panel
- Visible digital status display
- Premium color palette of stainless steel, white, and black with pocket handle
- Stainless steel XL tub
- Nylon-coated racks and tines with rounded tips
Two Years Later: Bad News Update
After one year, the LG dishwasher failed. Water was remaining in the bottom of it. Readout codes appeared on the LED screen.
I called the 800 number for repair. The first person took a long time to come and seemed not to know anything. I called LG for another repairman. This one, The "Best Appliance Guy," was well spoken. But after replacing the pump, the machine still did not work. After one month, LG replaced the machine.
I thought I just had a rare bad experience. But after another year, the second machine stopped working. (There were pump problems, and the button for the extra rinse and sanitary rinse did not work.) The Best Appliance Guy returned and told me that the seals of the pump had disintegrated. He said that it was difficult to get another pump. That was after three visits.
So, I replaced that dishwasher with a Whirlpool GU3600XYST. The fact that the LG failed twice is so sad. When it worked, it was impressive. But for such an expensive appliance to fail twice—beyond an easy repair—is inexcusable.