Skip to main content

Do You Need a Water Softener With City Water?

  • Author:
  • Updated date:

I like to learn and write articles about earth's most precious resource—water.

If you drink city water, do you need a water softener?

If you drink city water, do you need a water softener?

Is City Water Hard or Soft? Do I Need a Water Softener?

If you live in a city, you can be fairly confident that your water is safe to use. The Environmental Protection Agency (EPA) has strict standards requiring local water authorities to remove, or at least reduce, contaminants that can be harmful to people.

On the other hand, there's no requirement for your city to remove substances that can be harmful to your home. I'm talking here about hard water minerals, which can slowly but surely clog pipes and ruin appliances. While it might be nice to have the whole city's water supply softened, in most cases, it would be prohibitively expensive—and maybe not even desirable.

The question of whether you need a water softener with city water really hinges on whether you have hard water, whether it's bad enough to justify the cost of an expensive appliance, and even whether it's legal in your area.

How to tell if you have hard water at home

How to tell if you have hard water at home

Do You Have Hard Water?

Hard water is widespread, so if you think you have it, the odds are that you're right. Still, you should find out for sure by using an at-home test or contacting a local water company to visit your home for a free test (warning: they will try to sell you something).

Alternatively, you can just get the water quality report for your area. Depending on where you live, you may be able to find it online. If your general area has hard water, there's every reason to believe you have it, too.

Finally, you can often tell you have hard water-based evidence to be found around your home. You may notice cloudy glassware, dingy clothing, and scale forming in appliances and around plumbing fixtures. Regardless of what you see with your eyes, it's a good idea to confirm your suspicions with one of the aforementioned tests.

The Soap Test for Water Hardness

Why Your Community (Probably) Doesn't Soften Its Water

No matter how hard the water is in your area, it's highly unlikely that your city will soften it for you. Why not? Because softening water on that scale would be cumbersome, expensive, and, due to the waste produced by salt-based softener systems, bad for the environment.

Here's what does typically happen in the water treatment process:

Scroll to Continue

Read More From Dengarden

While the vast majority of local city governments don't do any softening even when the water is very hard, there are a couple of cases where the water supply might be softened for a smaller subset of people.

For example, if you live in a gated community, it's possible that the local association could soften the water for you. Similarly, large apartment complexes might do this, especially where it's impossible for renters to install softener systems themselves.

So, you know that you have hard water, and furthermore, that your city does nothing to soften it. Time to get a water softener, right? Not so fast. You could be breaking the law.

Conventional water softeners are banned in a few places around the country because of their effect on the environment and their costs to the community at large. For one thing, they waste a lot of water. But more importantly, the wastewater they produce costs extra money to recycle. Some communities consider this cost too much to bear and have banned conventional softeners.

For this reason—as well as the high cost of traditional systems—a lot of people are experimenting with so-called saltless water softeners. These systems use alternative technologies that may or may not be effective but are generally considered less reliable than the standard ion-exchange method used by the old standbys.

The "Hard" Truth

Whether you live in the city or not, hard water is not something you can afford to ignore—especially if you're noticing telltale signs around the house. Since your local community likely doesn't soften the water for you, your best option is usually to suck it up and buy (or rent) a whole-house water-softening system. In the long run, you'll be glad you did.


Further Reading

  • The Hard Truth About Salt-Free Water Softeners
    Compared to a few years ago, only a few companies are now calling their product a salt-free water softener.
  • Hardness of Water
    Water hardness is generally the amount of dissolved calcium and magnesium in water. You may notice water hardness when your hands feel slimy after washing with soap and water, or when your drinking glasses at home become less than crystal clear.
  • How to Remove Hard Water Stains From Shower Tile and Glass
    Removing hard water stains from ceramic shower tile is difficult without the right cleaner. I have hard water in my house and use certain products to remove the iron stains from my tile and glass.
  • What Is "Hard Water" and Is It Safe to Drink?
    What's the difference between hard and soft water? Is one better than the other? Here are some tips and health information.

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.


Latrice on January 10, 2015:

Created the greatest arstlcei, you have.

Elisabeth on January 09, 2015:

It doesn't make a difference where I live, but most ciites it does make a difference. We only use one shower as it is only my husband and myself, and we will use the second bathroom's shower/tub by hanging a rod for clothes to dry. It doesn't work for towels and jeans. Those go in the dryer.

Arizona's Restoration Experts, LLC on December 11, 2012:

Very informative, loved the simple demo on how to test for hard water.

Related Articles